.page-faq {
  --faq-ink-soft: var(--ps-ink-soft);
  --faq-surface: var(--ps-white);
  --faq-radius: var(--ps-r-md);
  color: var(--ps-ink-900);
}

.page-faq .ps-crumbs {
  padding-top: 18px;
  font-size: 14px;
}

/* ============ 首屏 ============ */
.page-faq .faq-hero {
  padding-top: 22px;
}

.page-faq .faq-hero-grid {
  display: grid;
  gap: 26px;
}

.page-faq .faq-hero-copy h1 {
  margin: 12px 0 16px;
  font-size: clamp(28px, 7vw, 44px);
  line-height: 1.2;
  font-weight: 900;
  letter-spacing: -0.01em;
  font-style: italic;
}

.page-faq .faq-hero-copy .ps-lead {
  max-width: 60ch;
}

.page-faq .faq-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 26px;
  padding: 6px 6px 6px 16px;
  background: var(--faq-surface);
  border: 1px solid var(--ps-silver-300);
  border-radius: var(--ps-r-pill);
  box-shadow: var(--ps-shadow-1);
  transition: border-color var(--ps-fast) var(--ps-ease), box-shadow var(--ps-base) var(--ps-ease);
}

.page-faq .faq-search:focus-within {
  border-color: var(--ps-orange-500);
  box-shadow: 0 0 0 4px var(--ps-orange-100), var(--ps-shadow-2);
}

.page-faq .faq-search-input {
  flex: 1 1 auto;
  min-width: 0;
  width: 100%;
  border: 0;
  outline: none;
  background: transparent;
  padding: 12px 0;
  font-family: var(--ps-font);
  font-size: 16px;
  line-height: 1.5;
  color: var(--ps-ink-900);
  -webkit-appearance: none;
  appearance: none;
}

.page-faq .faq-search-input::placeholder {
  color: #8a95a3;
}

.page-faq .faq-search-mark {
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border-radius: var(--ps-r-pill);
  background: var(--ps-green-600);
  color: var(--ps-white);
}

.page-faq .faq-hot {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-top: 20px;
}

.page-faq .faq-hot-label {
  font-family: var(--ps-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--faq-ink-soft);
  margin-right: 2px;
}

/* 侧栏面板 */
.page-faq .faq-side {
  position: relative;
  padding: 26px 22px;
  border-radius: var(--ps-r-lg);
  background: var(--ps-blue-900);
  border: 1px solid rgba(199, 206, 216, 0.2);
  box-shadow: var(--ps-shadow-2);
  overflow: hidden;
}

.page-faq .faq-side::after {
  content: "";
  position: absolute;
  right: -40px;
  top: -40px;
  width: 140px;
  height: 140px;
  background: radial-gradient(circle, rgba(5, 166, 92, 0.4), transparent 70%);
  pointer-events: none;
}

.page-faq .faq-side-title {
  margin: 0 0 8px;
  font-size: 19px;
  font-weight: 800;
  font-style: italic;
  color: var(--ps-white);
}

.page-faq .faq-side-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .faq-side-item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  align-items: baseline;
  padding: 14px 0;
  border-bottom: 1px dashed rgba(199, 206, 216, 0.24);
}

.page-faq .faq-side-num {
  font-family: var(--ps-mono);
  font-size: 24px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--ps-yellow-400);
  line-height: 1;
}

.page-faq .faq-side-text {
  font-size: 14.5px;
  line-height: 1.6;
  color: rgba(246, 248, 250, 0.82);
}

.page-faq .faq-side-note {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.7;
  color: rgba(246, 248, 250, 0.6);
}

/* ============ 通用区块头 ============ */
.page-faq .faq-head {
  max-width: 62ch;
  margin-bottom: 24px;
}

.page-faq .faq-head .ps-h2 {
  margin: 10px 0 12px;
}

/* ============ 媒体框 ============ */
.page-faq .ps-media {
  margin: 0;
  border-radius: var(--ps-r-lg);
  overflow: hidden;
  border: 1px solid var(--ps-line-200);
  background: var(--ps-blue-700);
}

.page-faq .ps-media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-media-top {
  margin-bottom: 28px;
}

.page-faq .faq-doc-media {
  height: 100%;
}

/* ============ 标签页 ============ */
.page-faq .faq-tabs {
  margin-top: 4px;
}

.page-faq .faq-tablist {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 6px;
  margin-bottom: 20px;
  border: 1px solid var(--ps-line-200);
  border-radius: var(--ps-r-pill);
  background: var(--ps-paper-50);
}

.page-faq .faq-tablist .ps-tab {
  border: 0;
  background: transparent;
  padding: 10px 16px;
  border-radius: var(--ps-r-pill);
  font-family: var(--ps-font);
  font-size: 15px;
  font-weight: 600;
  line-height: 1.2;
  color: var(--faq-ink-soft);
  cursor: pointer;
  transition: background var(--ps-fast) var(--ps-ease), color var(--ps-fast) var(--ps-ease);
}

.page-faq .faq-tablist .ps-tab:hover {
  color: var(--ps-green-800);
  background: rgba(5, 166, 92, 0.08);
}

.page-faq .faq-tablist .ps-tab[aria-selected="true"] {
  background: var(--ps-green-600);
  color: var(--ps-white);
}

.page-faq .faq-tablist .ps-tab:focus-visible {
  outline: 2px solid var(--ps-orange-500);
  outline-offset: 2px;
}

.page-faq .faq-panel {
  padding: 0;
}

/* ============ 折叠问题条目 ============ */
.page-faq .faq-item {
  position: relative;
  margin-bottom: 10px;
  border: 1px solid var(--ps-line-200);
  border-radius: var(--faq-radius);
  background: var(--faq-surface);
  box-shadow: var(--ps-shadow-1);
  overflow: hidden;
}

.page-faq .faq-item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--ps-green-600), var(--ps-orange-500));
  transform: scaleY(0);
  transform-origin: top center;
  transition: transform var(--ps-base) var(--ps-ease);
}

.page-faq .faq-item[open]::before {
  transform: scaleY(1);
}

.page-faq .faq-item summary {
  position: relative;
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 46px 16px 18px;
  cursor: pointer;
  list-style: none;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--ps-ink-900);
  transition: color var(--ps-fast) var(--ps-ease);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary:hover {
  color: var(--ps-green-800);
}

.page-faq .faq-item summary:focus-visible {
  outline: 2px solid var(--ps-orange-500);
  outline-offset: -2px;
}

.page-faq .faq-item summary::after {
  content: "";
  position: absolute;
  right: 20px;
  top: 50%;
  width: 8px;
  height: 8px;
  border-right: 2px solid var(--ps-green-600);
  border-bottom: 2px solid var(--ps-green-600);
  transform: translateY(-70%) rotate(45deg);
  transition: transform var(--ps-base) var(--ps-ease);
}

.page-faq .faq-item[open] summary::after {
  transform: translateY(-30%) rotate(-135deg);
}

.page-faq .faq-item-num {
  flex: 0 0 auto;
  min-width: 26px;
  padding-top: 2px;
  font-family: var(--ps-mono);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--ps-green-600);
}

.page-faq .faq-item[open] .faq-item-num {
  color: var(--ps-orange-500);
}

.page-faq .faq-item .ps-accordion-body {
  padding: 0 20px 18px 18px;
  font-size: 15.5px;
  line-height: 1.75;
  color: var(--faq-ink-soft);
}

.page-faq .faq-item .ps-accordion-body ol {
  margin: 0;
  padding-left: 20px;
  display: grid;
  gap: 8px;
}

.page-faq .faq-item .ps-accordion-body li::marker {
  font-family: var(--ps-mono);
  color: var(--ps-green-600);
  font-weight: 700;
}

/* ============ 帮助文档索引 ============ */
.page-faq .faq-doc-grid {
  align-items: stretch;
  gap: 22px;
}

.page-faq .faq-doc-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-doc-card {
  position: relative;
  padding: 16px 18px 16px 20px;
  border: 1px solid var(--ps-line-200);
  border-left: 4px solid var(--faq-accent, var(--ps-green-600));
  border-radius: var(--faq-radius);
  background: var(--faq-bg, var(--ps-white));
  transition: transform var(--ps-base) var(--ps-ease), box-shadow var(--ps-base) var(--ps-ease);
}

.page-faq .faq-doc-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--ps-shadow-2);
}

.page-faq .faq-doc-card--a { --faq-accent: var(--ps-green-600); --faq-bg: #f2fbf6; }
.page-faq .faq-doc-card--b { --faq-accent: var(--ps-orange-500); --faq-bg: #fff6f0; }
.page-faq .faq-doc-card--c { --faq-accent: var(--ps-blue-700); --faq-bg: #f4f7fb; }
.page-faq .faq-doc-card--d { --faq-accent: var(--ps-yellow-400); --faq-bg: #fffdf2; }

.page-faq .faq-doc-count {
  display: inline-block;
  font-family: var(--ps-mono);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--faq-accent, var(--ps-green-600));
  margin-bottom: 4px;
}

.page-faq .faq-doc-card .ps-h3 {
  margin: 0 0 6px;
  font-size: 18px;
  font-weight: 800;
  font-style: italic;
}

.page-faq .faq-doc-card p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--faq-ink-soft);
}

/* ============ 工单面板 ============ */
.page-faq .faq-ticket {
  position: relative;
  padding: 32px 22px;
  border-radius: var(--ps-r-lg);
  background: var(--ps-blue-900);
  border: 1px solid rgba(199, 206, 216, 0.18);
  box-shadow: var(--ps-shadow-2);
  overflow: hidden;
}

.page-faq .faq-ticket::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--ps-green-600), var(--ps-orange-500) 58%, var(--ps-yellow-400));
}

.page-faq .faq-ticket .ps-h2 {
  margin: 10px 0 14px;
  color: var(--ps-white);
}

.page-faq .faq-eyebrow-light {
  color: var(--ps-yellow-400);
}

.page-faq .faq-ticket-lead {
  margin: 0;
  max-width: 62ch;
  font-size: 16.5px;
  line-height: 1.75;
  color: rgba(246, 248, 250, 0.82);
}

.page-faq .faq-ticket-steps {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
  counter-reset: faqtstep;
}

.page-faq .faq-ticket-steps li {
  position: relative;
  counter-increment: faqtstep;
  padding-left: 42px;
  font-size: 16px;
  line-height: 1.7;
  color: rgba(246, 248, 250, 0.9);
}

.page-faq .faq-ticket-steps li::before {
  content: counter(faqtstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 1px;
  font-family: var(--ps-mono);
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--ps-yellow-400);
}

.page-faq .faq-scale {
  margin: 28px 0 20px;
}

.page-faq .faq-scale-track {
  position: relative;
  height: 8px;
  border-radius: var(--ps-r-pill);
  background: rgba(199, 206, 216, 0.2);
}

.page-faq .faq-scale-bar {
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 64%;
  border-radius: var(--ps-r-pill);
  background: linear-gradient(90deg, var(--ps-green-600), var(--ps-orange-500), var(--ps-yellow-400));
}

.page-faq .faq-scale-labels {
  list-style: none;
  margin: 10px 0 0;
  padding: 0;
  display: flex;
  justify-content: space-between;
  gap: 10px;
  font-family: var(--ps-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: rgba(246, 248, 250, 0.62);
}

.page-faq .faq-ticket-note {
  margin: 0;
  padding-top: 18px;
  border-top: 1px dashed rgba(199, 206, 216, 0.24);
  font-size: 14.5px;
  line-height: 1.75;
  color: rgba(246, 248, 250, 0.72);
}

/* ============ 下一步 ============ */
.page-faq .faq-next-grid {
  gap: 16px;
}

.page-faq .faq-next-card {
  display: block;
  padding: 22px 20px;
  border: 1px solid var(--ps-line-200);
  border-radius: var(--ps-r-lg);
  background: var(--ps-white);
  box-shadow: var(--ps-shadow-1);
  text-decoration: none;
  color: inherit;
  transition: transform var(--ps-base) var(--ps-ease), box-shadow var(--ps-base) var(--ps-ease),
              border-color var(--ps-base) var(--ps-ease);
}

.page-faq .faq-next-card:hover {
  transform: translateY(-3px);
  border-color: var(--ps-green-600);
  box-shadow: var(--ps-shadow-2);
}

.page-faq .faq-next-card:focus-visible {
  outline: 2px solid var(--ps-orange-500);
  outline-offset: 2px;
}

.page-faq .faq-next-kicker {
  display: inline-block;
  margin-bottom: 8px;
  padding: 4px 10px;
  border-radius: var(--ps-r-pill);
  background: var(--ps-orange-100);
  font-family: var(--ps-mono);
  font-size: 11.5px;
  letter-spacing: 0.08em;
  color: #8a3a05;
}

.page-faq .faq-next-card .ps-h3 {
  margin: 0 0 8px;
  font-size: 20px;
  font-weight: 800;
  font-style: italic;
}

.page-faq .faq-next-card p {
  margin: 0 0 16px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--faq-ink-soft);
}

.page-faq .faq-next-go {
  display: inline-block;
  font-size: 14.5px;
  font-weight: 700;
  color: var(--ps-green-800);
}

.page-faq .faq-next-card:hover .faq-next-go {
  color: var(--ps-orange-500);
}

/* ============ 断点 ============ */
@media (min-width: 720px) {
  .page-faq .faq-ticket {
    padding: 40px 40px 34px;
  }

  .page-faq .faq-item .ps-accordion-body {
    padding: 0 24px 20px 56px;
  }

  .page-faq .faq-item summary {
    padding: 18px 48px 18px 22px;
  }
}

@media (min-width: 960px) {
  .page-faq .ps-crumbs {
    padding-top: 22px;
  }

  .page-faq .faq-hero {
    padding-top: 30px;
  }

  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr);
    gap: 44px;
    align-items: start;
  }

  .page-faq .faq-side {
    padding: 30px 26px;
  }

  .page-faq .faq-doc-grid {
    gap: 26px;
  }
}

@media (max-width: 719px) {
  .page-faq .faq-scale-labels li:nth-child(2) {
    display: none;
  }

  .page-faq .faq-scale-labels {
    justify-content: space-between;
  }

  .page-faq .faq-search {
    padding-left: 14px;
  }

  .page-faq .faq-tablist {
    border-radius: var(--ps-r-lg);
  }

  .page-faq .faq-tablist .ps-tab {
    flex: 1 1 auto;
    text-align: center;
    padding: 10px 12px;
    font-size: 14.5px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .ps-media img,
  .page-faq .faq-item::before,
  .page-faq .faq-item summary::after,
  .page-faq .faq-doc-card,
  .page-faq .faq-next-card {
    transition: none !important;
  }

  .page-faq .faq-doc-card:hover,
  .page-faq .faq-next-card:hover {
    transform: none;
  }
}